Claims Contacts

Amana company do the best to ensure that every claim is processed on time. To submit Comprehensive insurance claims for individual please visit our official channels or send the documents by using emails below.

claims@amana-coop.com.sa

To submit Third party insurance claims, please visit below link https://amana.sa/motor-claims/

Riyadh

EMAIL:
claims@amana-coop.com.sa

TELEPHONE NUMBER:
+966 11 2915999

FAX NUMBER:
+966 11 4728620

PHYSICAL ADDRESS:

Imam Abdullah bin Saud street

Al Yarmouk District

OPENING HOURS:
8:30am – 4:30pm (Sunday – Thursday

Jeddah

EMAIL:

claims@amana-coop.com.sa

TELEPHONE NUMBER:

+966 11 4757700

PHYSICAL ADDRESS:

Al amodi tower for exchange/

Al Madinah Street

5th floor

P.O. Box 34125

Jeddah 21465

Kingdom of Saudi Arabia

 

OPENING HOURS:

8:30am – 4:30pm (Sunday – Thursday)

Khobar

EMAIL:
claims@amana-coop.com.sa

TELEPHONE NUMBER:
+966 13 8941313

FAX NUMBER:
+966 13 8981313

PHYSICAL ADDRESS:
Al Dewan Commercial Center, Khadem Alharamen Alsharefain Street

OPENING HOURS:
8:30am – 4:30pm (Sunday – Thursday)

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.