Committee of Insurance Disputes

Riyadh

Address: King Fahad road – Gulf Monetary Council Building Riyadh – Ground floor.

Telephone: 8001240042

Fax: +966-011-2005607

Jeddah

Address: Al Madina Almonawarh Road – Alkhorayaf Center – the third floor.

Telephone: 8001240042

Fax: +966-012-6977098

Dammam

Address: King Fahad road – Almajdouie Tower – the sixth floor.

Telephone: 8001240042

Fax: +966-013-813 0864

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.