Revolving Around You

ABOUT US

In Arabic “AMANA” is defined as something which you protect on behalf of someone else. Our name represents the customer-centric approach that Amana Cooperative Insurance Company upholds in delivering tailor-made insurance solutions.

A wide range of insurance products has been designed in response to the needs and aspirations of our corporate and individual customers. Ranging from motor, to property, marine, engineering and other specialized insurance solutions that are tailored to the specific needs of the client.

AMANA Complies with Insurance authority and CHI ( council of health Insurance )  and is publicly listed on TADAWUL
(the Saudi Arabian Stock Exchange).

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.