Amana joins the Reconciliation Center

Amana Cooperative Insurance Company is proud to announce becoming a member of the Reconciliation Center at the General Secretariat of the Committees for Resolution of Insurance Disputes and Violations and that in conformity with the agreement signed on 14/4/2019 .
The Reconciliation Center will provide an alternative instrument for dealing with claims related disputes filed against insurance companies, in accordance with the procedures and controls stipulated in H.E. the Finance Minister’s decree number 9520 dated 3/11/1439 H

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.