Further to the royal decree issued by the Custodian of the Two Holy Mosques, His Majesty King Salman Bin Abdulaziz Al Saud, and in order to help our family in coping with the consequences of the recent economic reforms; Amana Cooperative Insurance has issued a cost of living month allowance of 1,000 SAR to all Saudi employees whose total compensation package dies not exceed 10,000 SAR per month. This allowance comes into effect as of January 1, 2018.

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.