FAQ

MOTOR

What are the benefits of car insurance?

Car insurance offers several benefits, including:

Financial protection: Covers the cost of repairs and damages.

Liability coverage: Compensates for any damage to the insured vehicle or any harm caused to others, whether it involves property or individuals.

Peace of mind: Ensures you feel reassured while driving.

You typically need the following documents for car insurance:

  • A valid driver’s license
  • A national identification card
  • Vehicle information such as the year of manufacture, model,
  • Vehicle Identification Number (VIN) or customs number, and the previous owner’s identification in case of ownership transfer

The price of insurance is determined based on several factors, such as the type of coverage, the age of the insured person, driving record, and the type of vehicle or insured property.

Anyone who owns a car or is responsible for it can obtain car insurance, provided they have a valid driver’s license.

The eligibility criteria for obtaining car insurance include the following:

  • Possession of a valid driver’s license
  • Ownership of a registered vehicle
  • The driver must be over the age of 17
  • Accurate submission of the required personal information

Car insurance is a contract that provides financial protection against damages or losses resulting from accidents.

 

Dear Customer,
We are pleased that you have chosen Amana Cooperative Insurance!

For comprehensive insurance claims, please submit your claim via email to:
claims@amana-coop.com.sa

Required documents if the insured party is 0% at fault:

A copy of the national ID

A copy of the vehicle registration

A copy of the driver’s license

A copy of the accident report from the relevant authority

Completion of the attached claim form

Vehicle damage assessment from the Taqdeer company

An official IBAN number showing the beneficiary’s name and bank name (for reimbursement of the assessment fee)

Required documents if fault is shared between both parties:

A copy of the national ID

A copy of the vehicle registration

A copy of the driver’s license

A copy of the accident report from the relevant authority

Completion of the attached claim form

Vehicle damage assessment from the Taqdeer company

An official IBAN number showing the beneficiary’s name and bank logo (for reimbursement of the assessment fee)

Required documents if the insured party is 100% at fault:

A copy of the national ID

A copy of the vehicle registration

A copy of the accident report from the relevant authority

A copy of the driver’s license

Completion of the attached claim form

If the claim involves a third party, please visit the Najm application.

Required documents:

A copy of the national ID

A copy of the vehicle registration

A copy of the driver’s license

A copy of the accident report from the relevant authority

Completion of the attached claim form

Vehicle damage assessment from the Taqdeer company

An official IBAN in the name of the vehicle owner, showing the beneficiary’s name and bank name

Alternatively, you may visit our Claims Department through the following links:

Riyadh:
https://maps.app.goo.gl/AyYvCcmW1q4oe6sTA

Jeddah:
https://maps.app.goo.gl/2rc8bK7kbUHMFKTo6

Khobar:
https://maps.app.goo.gl/r2aF9z3HLYTDSe9s5

Drive safe, and we are always happy to serve you!

To maintain a good insurance record, you should:
Avoid accidents: Drive carefully and avoid being involved in traffic incidents.
Maintain continuous coverage: Keep your insurance active without any gaps or lapses in coverage.

There are two main types: Comprehensive Insurance and Third-Party Insurance.
Comprehensive insurance covers damages to both the policyholder’s vehicle and the affected party in an accident caused by the insured.
Third-party insurance covers damages caused to others only.

The cost of insurance depends on several factors, including the type of vehicle, the driver’s age, driving history, and place of residence.

Yes, used cars can be insured, but the cost may vary depending on the condition of the vehicle.

GENERAL

How can I get insurance?

To maintain a good insurance record, you should:
Avoid accidents: Drive carefully and avoid being involved in traffic incidents.
Maintain continuous coverage: Keep your insurance active without any gaps or lapses in coverage.

There are two main types: Comprehensive Insurance and Third-Party Insurance.
Comprehensive insurance covers damages to both the policyholder’s vehicle and the affected party in an accident caused by the insured.
Third-party insurance covers damages caused to others only.

You can resolve your issue by contacting our Customer Service team directly through the following link: https://online.amana.sa/tickets.

SME HEALTHCARE

What is SME medical insurance?

It is a type of insurance that provides comprehensive healthcare coverage for employees within an organization. This insurance helps promote employee well-being, boost productivity, and attract new talent.

The cost is determined based on several factors, including the number of employees, their average age, gender, nationality, and the required level of coverage.

Yes, insurance plans can be tailored to meet the specific needs of the organization and its employees.

It typically includes check-ups, treatment, medication, and preventive healthcare services.

All chronic diseases that are disclosed at the time of issuing the policy are covered.

For inquiries about medical services, you can contact the medical approvals number at 920002039. We are here to help!

You can obtain small group insurance only through the sponsor or an authorized representative via the following website:
https://online.amana.sa

Alternatively, you may visit our branches located in four different regions across the Kingdom of Saudi Arabia. To find branch locations, please click the link below:
amana.sa/ar/sales-points

Please note that we do not offer individual insurance unless the individual is employed by an organization (a company or establishment).

If you need more information about insurance or the services we provide, feel free to contact Customer Care at 8001240242.
We are here to assist you!