MOTOR

AMANA provides motor insurance policies that are adapted to its customers’ requirements and needs and ensure the coverage of expenses incurred from traffic accidents, fire and theft, whether they are limited to repairs only or require full indemnity in case of total loss. Policy geographical coverage can be extended to a wide variety of regions.

AMANA currently markets the following types of motor insurance policies:

  • Third party liability motor insurance: covering all third party damages in conformity with related regulatory requirements
  • Comprehensive motor insurance: covering against all forms of damage that may occur to the vehicle.

AMANA motor policyholders are free to choose a repair option of their choice, whether at the vehicle manufacturer’s authorized service agent or its approved panel of motor workshops  

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.