PERSONAL

Accidents do happen and may lead, God forbid, to death or disablement and in such cases the family may be deprived of the revenue generated by the household’s breadwinner. Amana has designed this policy which covers the insured worldwide 24/7 against accidents that may result in death, total or partial permanent or temporary disability, with the possibility to include additional benefits such as weekly indemnity, medical expenses, etc.

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.